Erin Stewart

Erin Stewart, Executive Director of Emerging Markets at SuccessKPI, is focused on helping organizations turn digital implementations into digital transformations. In 2019, Erin completed coursework at the M.I.T Sloan School of Management concentrating on Artificial Intelligence- Implications for Business Strategy and she was named “Best Woman in Software and Technology Sales” by Women in Sales - North America. In 2020, Erin and her team were honored to be awarded the Top Receivables Product of the Year in the January/February issue of ReceivablesAdvisor magazine. Most recently, Erin is honored to be a Judge for the Women in Sales - North America 2021 Awards.

Customer Service Agent Smiling With Headphones

3 Ways Speech and Text Analytics Can Transform Your Contact Center

By Erin Stewart / April 28, 2022

Learn how to simplify and position best in class contact center metrics to communicate contact center performance with your agents and supervisors, and executive leadership.

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Customer-Centric Debt Collections: How Regulation F is Changing How We Connect With Customers

By Erin Stewart / December 22, 2021

As regulations are changing in the debt collection industry, specifically Regulation F, learn how to take a more customer-centric approach in your communications.

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