Jaclyn is a Marketing Director at SuccessKPI, responsible for partner marketing & events. Prior to this role, she served as Sr. Manager of Demand Generation at MicroStrategy, a worldwide leader in enterprise analytics and mobility software. Before MicroStrategy, Jaclyn was on the marketing team at Genesys. A graduate of the University of North Carolina and a former athlete on the Field Hockey team, Jackie brings both energy, dedication, and a results-focused mindset to her work at SuccessKPI.
Learn how to simplify and position best in class contact center metrics to communicate contact center performance with your agents and supervisors, and executive leadership.
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