Dave Rennyson

Dave “Renny” Rennyson is the CEO of SuccessKPI. He is a passionate SaaS veteran, global executive, a lifelong learner, and the co-author of “The Art of SaaS.” Dave is obsessed with customer success, solving big problems for his customers, and building highly usable SaaS products that transform the customer experience. Prior to his role at SuccessKPI, Dave served in various senior executive roles at MicroStrategy, Genesys, Angel, Broadband Office, Interactions, Spirent, and Verizon. He enjoys running, reading, skiing, traveling, and trying to play Catan at times a bit too competitively with his family.

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Solving the Right CX Problems: Four Lessons from the Front Lines of the Contact Center

By Dave Rennyson / January 7, 2026

Unlocking Success with Dave Rennyson, CEO of SuccessKPI: The Power of Data and AI in CX

By Dave Rennyson / December 18, 2025

How to Decipher What Customers Are Really Thinking About Your Brand

By Dave Rennyson / May 10, 2024

Cracking the code on multichannel experience management

By Dave Rennyson / August 17, 2023

Beyond the Hype: The Reality of Moving to Cloud Contact Centers   

By Dave Rennyson / July 17, 2023

Which Contact Center Analytics Solutions Should You Be Using for Your Business?

By Dave Rennyson / May 11, 2023

Reduce Customer Churn through Speech & Text Analytics

By Dave Rennyson / May 11, 2023

Tackle These 3 Key Areas to Improve Customer Experience

By Dave Rennyson / May 11, 2023

Overcoming Top Cloud Contact Migration Challenges

By Dave Rennyson / May 10, 2023

Quality Management for the Contact Center

By Dave Rennyson / May 10, 2023