Zumra Thweatt

Zumra Thweatt is Director of Customer Success at SuccessKPI. Based in the Washington, DC area, Zumra is obsessed with customer success (CS), creating mutual long-lasting relationships, and becoming a trusted advisor. Zumra has more than a decade of delivering CS excellence at SpringML, Tangoe, Genesys, and Angel. When she's not working, Zumra is busy creating joy with her husband and two children.