Join SuccessKPI for in-person and digital events.
Join the live launch event to see real time deployment of an Amazon Connect Contact Center instance with IVR, IVA, ACD and connect to CRM — in just a few minutes.
Join us to learn how federal government agencies are transforming the citizen experience with trusted FedRAMP solutions.
Washington, DC
Kick off Customer Contact Week with our partners Five Star Call Center, Nextiva, and Cloud Tech Gurus for a relaxing Cabana reception at The Pool at Harrah’s Las Vegas.
Las Vegas, NV
for Amazon Connect
Join the discussion with SuccessKPI and AWS to see what’s driving demand for AI capabilities for contact centers and how to leverage new features to rapidly optimize business results.
Join us at Genesys Xperience to speak with our CX experts. We’ll showcase our latest Advanced Enterprise BI & Analytics solution for Genesys Cloud.
The conference will feature thought leaders discussing topics from artificial intelligence, experience orchestration, workforce engagement management, and more.
Register using code XPR24SSKPI and get a $500 discount.
Denver, CO
Meet with SuccessKPI to discuss the latest innovations within contact center intelligence. Many of our technology and solutions partners will be available to showcase their offerings and help business accelerate cloud migration.
Orlando, FL
Watch now for an in-depth exploration of pre-built reporting and dashboards for Zoom Contact Center, Phone, and Meetings.
Watch a discussion with Ankita Singh, Senior Industry Analyst from Frost & Sullivan, and SuccessKPI’s CEO Dave Rennyson for top industry insights on contact center optimization and to dive deeper into topics including:
– Frost & Sullivan’s insight into the workforce optimization industry
– Unlocking real-time and historical insights from agent and customer interactions
– Critical applications of AI in your contact center
SuccessKPI is sponsoring Estendere l’orizzonte del CC Manager this year. Learn more about BI & Reporting, dive into contact center modernization at SuccessKPI’s Andrea D’Anselmo session on the 8th.
Rome, Italy
Join SuccessKPI in San Francisco to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.
San Francisco, CA
