Join SuccessKPI for in-person and digital events.
Watch a discussion with Ankita Singh, Senior Industry Analyst from Frost & Sullivan, and SuccessKPI’s CEO Dave Rennyson for top industry insights on contact center optimization and to dive deeper into topics including:
– Frost & Sullivan’s insight into the workforce optimization industry
– Unlocking real-time and historical insights from agent and customer interactions
– Critical applications of AI in your contact center
Meet with SuccessKPI to discuss the latest innovations within contact center intelligence. Many of our technology and solutions partners will be available to showcase their offerings and help business accelerate cloud migration.
Orlando, FL
Watch now for an in-depth exploration of pre-built reporting and dashboards:
– Connect directly to Zoom Contact Center, Phone, and Meetings
– Out-of-the-Box Reports and Dashboards can transform your contact center operations
– Integrate data across systems and CCaaS platforms into one unified dataset
SuccessKPI is sponsoring Estendere l’orizzonte del CC Manager this year. Learn more about BI & Reporting, dive into contact center modernization at SuccessKPI’s Andrea D’Anselmo session on the 8th.
Rome, Italy
Join SuccessKPI in San Francisco to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.
San Francisco, CA
Join SuccessKPI in Dallas to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.
Dallas, TX
Join SuccessKPI in New York to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.
New York, NY
Join SuccessKPI at Customer Contact Week (CCW) 2023, in Nashville and elevate your customer strategy with cutting-edge content, expert insights, and innovative solutions.
Nashville, Tennessee
Join SuccessKPI at International City/County Management Association (ICMA) Annual Conference with thousands of local government management professionals to share and get new ideas, strategies, resources, and solutions for managing local governments in today’s complex environment.
Austin, Texas
Join SuccessKPI at Zoomtopia 2023 in-person at the San Jose Convention Center in California.
San Jose, CA + Online