Webinars & Events

Join SuccessKPI for in-person and digital events.

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  • Virtual Events
  • In Person Events
  • February 28 | 9-10am
    February 28 - 28
    Upcoming Webinar From Data Chaos to Clarity

    Learn about 15 out-of-the-box reports and dashboards that answer key questions for your contact center.

    Join us for an in-depth exploration of next-level reporting and dashboard optimization in contact centers. This session will delve into:

    – How 15 Out-of-the-Box Reports and Dashboards can transform your contact center operations

    – How to integrate data across systems and CCaaS platforms into one unified dataset

     

    Nov 8 - Nov 9
    In Person Event Estendere l’orizzonte del CC Manager 2023

    SuccessKPI is sponsoring Estendere l’orizzonte del CC Manager this year. Learn more about BI & Reporting, dive into contact center modernization at SuccessKPI’s Andrea D’Anselmo session on the 8th.

    Rome, Italy

    Nov 16
    In Person Event G-Summit San Francisco

    Join SuccessKPI in San Francisco to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.

    San Francisco, CA

    Nov 14
    In Person Event G-Summit Dallas

    Join SuccessKPI in Dallas to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.

    Dallas, TX

    Nov 8
    In Person Event G-Summit New York

    Join SuccessKPI in New York to discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.

    New York, NY

    Oct 11 - Oct 13
    CCW Nashville
    In Person Event Customer Contact Week Nashville

    Join SuccessKPI at Customer Contact Week (CCW) 2023, in Nashville and elevate your customer strategy with cutting-edge content, expert insights, and innovative solutions.

     

    Learn more

    Nashville, Tennessee

    Sep 30 - Oct 4
    In Person Event 2023 ICMA Annual Conference

    Join SuccessKPI at International City/County Management Association (ICMA) Annual Conference with thousands of local government management professionals to share and get new ideas, strategies, resources, and solutions for managing local governments in today’s complex environment.

     

    Learn more

    Austin, Texas

    Oct 3 - Oct 4
    In Person Event Zoomtopia

    Join SuccessKPI at Zoomtopia 2023 in-person at the San Jose Convention Center in California.

     

    Register

    San Jose, CA + Online

    Oct 10 - Oct 12
    In Person Event G-Summit SouthEast Asia 2023

    SuccessKPI is sponsoring G-Summit SouthEast Asia 2023. Join us in Bangkok in October and discover the latest innovations in digital, AI, and experience orchestration from leading industry experts and Genesys customers.

     

    Register

    Bangkok, Thailand

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