SuccessKPI is an award-winning cloud-native insight and action platform that seamlessly integrates AI and automation to transform customer experiences.
Instantly unlock data, discover insights, empower agents, and enable action with an all-in-one on-demand platform.
A revolutionary insight & action platform that uses AI, analytics, and automation to remove obstacles contact centers face in providing a great customer experience.
Conducted by Forrester Consulting on behalf of SuccessKPI, the commissioned study “The Frustrating Journey to Cloud Contact Center Success” reveals the key to cloud success.
SuccessKPI is sponsoring Estendere l’orizzonte del CC Manager this year. Learn more about BI & Reporting, dive into contact center modernization at SuccessKPI’s Andrea D’Anselmo session on the 8th.
Nov 8 - Nov 9
Il workshop è rivolto a aziende con Contact Center interni, in outsourcing e ad aziende di servizi BPO. Il workshop è gratuito, ma ad inviti (occorre quindi attendere conferma di iscrizione).
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