Webinars & Events

Join SuccessKPI for in-person and digital events.

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  • Virtual Events
  • In Person Events
  • Jun 28 - Jun 28
    In Person Event Desvende o máximo potencial dos Contact Centers em nuvem

    No dia 28/06 te esperamos para muito conteúdo, networking e inovação, juntos vamos desenhar a melhor jornada para seu contact center na nuvem, com especialistas internacionais da área esperamos vocês para um café, almoço e relacionamento.

    São Paulo, Brazil

    Jun 19 - Jun 22
    In Person Event Customer Contact Week 2023

    Join SuccessKPI at Customer Contact Week on June 19–22. Schedule a meeting with a member of our team to level up your CX all while reducing costs.

    Las Vegas, Nevada

    Jun 19 - Jun 21
    In Person Event Genesys Xperience 2023

    Join SuccessKPI at Genesys Xperience 2023 on June 19–21. Find us at booth A10 and schedule a meeting with a member of our team to level up your CX.

    Denver, Colorado

    On Demand Webinar AWS re:Invent 2020: Modernize your contact center with AWS Contact Center Intelligence (CCI)

    In this session, learn how you can leverage AWS Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI.

    On Demand Webinar Improve CX by Automating Your Contact Center Processes with AI

    Learn how you can leverage AWS Language AI Services for your contact center to improve the customer experience and reduce costs with AWS Contact Center Intelligence (CCI) solutions.

    On Demand Webinar Unlocking Cloud Success

    Join SuccessKPI CEO and Co-Founder Dave Rennyson and guest speaker, Forrester Senior Analyst Vasupradha Srinivasan as they detail key findings from a newly commissioned study The Frustrating Journey to Cloud Contact Center Success conducted by Forrester Consulting on behalf of SuccessKPI.

    On Demand Webinar How to Optimize Your Contact Center: AI Tech for a Better CX

    With the help of artificial intelligence and machine learning, you can ultimately streamline your contact center productivity and efficiency by reducing call wait times, monitoring customer sentiment and satisfaction, and providing better self-service options for all of your customers.

    executive in a meeting On Demand Webinar Gain Control of your CX with a 360 CCI Power View: A step by step guide

    Watch this on-demand webinar to learn about factors that make customer experience such a quagmire.

    On Demand Webinar 5 Styles of Sentiment Analytics for your CX Toolkit

    Watch this webinar now to hear from our Chief Product Officer, Praphul Kumar, as he reveals five different styles of sentiments.

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