Join SuccessKPI for in-person and digital events.
October 4 | 12-1pm
Join CX experts Erin Stewart and Jim Whatton as they share real-world examples of powerful reporting and automation that puts those insights into action and drives measurable business outcomes.
No dia 28/06 te esperamos para muito conteúdo, networking e inovação, juntos vamos desenhar a melhor jornada para seu contact center na nuvem, com especialistas internacionais da área esperamos vocês para um café, almoço e relacionamento.
São Paulo, Brazil
Join SuccessKPI at Customer Contact Week on June 19–22. Schedule a meeting with a member of our team to level up your CX all while reducing costs.
Las Vegas, Nevada
Join SuccessKPI at Genesys Xperience 2023 on June 19–21. Find us at booth A10 and schedule a meeting with a member of our team to level up your CX.
Denver, Colorado
In this session, learn how you can leverage AWS Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI.
Learn how you can leverage AWS Language AI Services for your contact center to improve the customer experience and reduce costs with AWS Contact Center Intelligence (CCI) solutions.
Join SuccessKPI CEO and Co-Founder Dave Rennyson and guest speaker, Forrester Senior Analyst Vasupradha Srinivasan as they detail key findings from a newly commissioned study The Frustrating Journey to Cloud Contact Center Success conducted by Forrester Consulting on behalf of SuccessKPI.
With the help of artificial intelligence and machine learning, you can ultimately streamline your contact center productivity and efficiency by reducing call wait times, monitoring customer sentiment and satisfaction, and providing better self-service options for all of your customers.
Watch this on-demand webinar to learn about factors that make customer experience such a quagmire.
Watch this webinar now to hear from our Chief Product Officer, Praphul Kumar, as he reveals five different styles of sentiments.
