Upcoming Live Webinars
Watch this webinar to learn how to improve your customer experience and bottom line with AI and the latest CX technology. Sponsored by SuccessKPI and AWS.
Watch this action-oriented and insight-driven webinar on how you can begin preparing for the future now.
Watch this webinar to take away actionable tips to a seamless move to the cloud from experts at SuccessKPI and ConvergeOne.
Register for this webinar to hear how SuccessKPI and Genesys can make this transition seamless and painless together. No matter where you are in your cloud migration planning, you’ll get the checklist you need to tackle your cloud migration
Enterprises are leveraging Artificial Intelligence (AI) and Machine Learning (ML) in contact centers to increase agent productivity and customer satisfaction.
In this session, learn how you can leverage AWS Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI.
Gain a deeper understanding of the entire customer journey through all channels with our five styles of sentiment analytics.