Upcoming Live Webinars
Register for this webinar to hear how SuccessKPI and Genesys can help breakdown roadblocks BPO’s are facing
December 15, 2021 | 2PM EST
Register for this webinar to hear how SuccessKPI and Genesys can make this transition seamless and painless together. No matter where you are in your cloud migration planning, you’ll get the checklist you need to tackle your cloud migration
December 8, 2021 | 1PM EST
On-Demand Webinars
Join us to learn key recommendations and steps to put you in control of your CX transformation.
Gain a deeper understanding of the entire customer journey through all channels with our five styles of sentiment analytics.
Learn how to keep the focus on agent development while leveraging a modern toolset powered by AI and Machine scoring technologies.
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In this session, learn how you can leverage AWS Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI.
Enterprises are leveraging Artificial Intelligence (AI) and Machine Learning (ML) in contact centers to increase agent productivity and customer satisfaction.
Watch this on-demand webinar to learn how SuccessKPI, has helped businesses tackle the toughest analytics challenges — and drive breakthrough operational performance in the contact center.
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