Upcoming Live Webinars
Register for this webinar to learn how to improve your customer experience and bottom line with AI and the latest CX technology. Sponsored by SuccessKPI and AWS.
October 26, 2022 | 9:30 AM PT/12:30 PM ET
On-Demand Webinars
Watch this action-oriented and insight-driven webinar on how you can begin preparing for the future now.
Watch this webinar to take away actionable tips to a seamless move to the cloud from experts at SuccessKPI and ConvergeOne.
Watch this webinar to hear how SuccessKPI and Genesys can help breakdown roadblocks BPO’s are facing
Register for this webinar to hear how SuccessKPI and Genesys can make this transition seamless and painless together. No matter where you are in your cloud migration planning, you’ll get the checklist you need to tackle your cloud migration
Watch this on-demand webinar to learn how SuccessKPI, has helped businesses tackle the toughest analytics challenges — and drive breakthrough operational performance in the contact center.
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Enterprises are leveraging Artificial Intelligence (AI) and Machine Learning (ML) in contact centers to increase agent productivity and customer satisfaction.
In this session, learn how you can leverage AWS Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI.
Learn how to keep the focus on agent development while leveraging a modern toolset powered by AI and Machine scoring technologies.
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Gain a deeper understanding of the entire customer journey through all channels with our five styles of sentiment analytics.
Join us to learn key recommendations and steps to put you in control of your CX transformation.
