5 Styles of Sentiment Analytics for your CX Toolkit

February 24, 2021

10 AM PT / 1PM ET

Understanding sentiment unlocks a new, highly valuable dimension in your Customer Experience analytics toolkit by identifying how people feel about their conversations with your company. Register now for this webinar to hear from our Chief Product Officer, Praphul Kumar, as he reveals five different styles of sentiments. You’ll walk away with actionable insights for your conversation strategy, new tools to improve agent awareness and transform digital conversations across the contact center.

Can’t join us on February 24th? Register anyway and we’ll send you a recording of the webinar.

Our Speaker

kumar copy

Praphul Kumar

CPO

SuccessKPI