Pricing: Supercharge your CX

SuccessKPI is offered by seat per month.

One-year, prepaid annual contract with evergreen renewal. Overage billed quarterly in arrears based on usage.

BI & Analytics Plan

Bring ALL your contact center data sources together under one roof, and sharpen your insight.

$15 Per agent/month

Full BI and reporting layer

Library of pre-built reports

Subscribe to reports

Custom visualizations

Blend multiple data sources

Realtime and historical reporting

Speech & Text Plan

Get deep understanding of what's happening in your contact center, and take action to drive business results.

$30 Per agent/month

Plus $0.01/minute of transcription

BI & Analytics Tools

Transcribe in 30+ Languages

AI and ML based Sentiment and NLU

Playbook Builder™

Blend topics, Themes, and Sentiment 

data in a rich analytics framework

Power Plan

Analytics plus Quality Management tools to achieve a comprehensive closed loop from insight to action

$45 Per agent/month

Plus $0.01/minute of transcription

"The works"

Everything from BI & Analytics Plan

Everything from Speech & Text Plan

Plus, Quality Management