We extend CCaaS reporting rather than replace it. Your customer adds measurement and keeps the platform you sold them.
Pre-built CCaaS integrations deliver results quickly, without complex implementations or replacing existing technology.
Customer data stays in the contracted deployment region. AI runs through a managed AWS service, and customer inputs don’t train base models.
Unlock long-term growth with a channel program designed to reward and scale.
SuccessKPI is available through these technology services distributors and more. Advisors register the deal, and our partner team works it alongside you. You keep the client relationship.
Register a dealTechnology Integration Partners
Your customers’ data already exists. It’s spread across the CCaaS, the IVR, the CRM, the survey tool, and the warehouse. When an AI scores a call without that context, it judges the call in isolation. A new agent mid-ramp gets graded like a veteran, and a scheduling problem looks like a skill gap.
SuccessKPI brings those sources into one shared data layer, with 180+ integrations across contact center, CRM, survey, and data platforms. Quality, workforce, conversation, and endpoint data share one schema, so every score carries the full picture.
“With SuccessKPI’s intuitive interfaces and automations, it allows our clients to leverage real insights to improve, create action, and drive performance no matter what size or level of sophistication they are, and without fear of adoption or skillset concerns. Technology should solve real problems, not create new ones, and SuccessKPI meets that challenge.”
–Paul Weiss, Managing Partner, Bluewave Technology Group
Every partner starts with personalized onboarding. Sales, engineering, and support teams each follow their own certification path. Your people walk into a customer conversation knowing the product and the pitch.
Become a partnerLet’s find out where we fit together
Tell us how you sell and who you serve. We’ll show you where SuccessKPI fits, and what we’d build together.
What happens next:
