About us
Next Generation Experiences for the World
SuccessKPI is a revolutionary insight & action platform that uses AI, analytics, and automation to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience.
Our Story
Our founders had a vision for building phenomenal experiences for customers and employees. With decades of exposure to unsolved problems in the contact centers , they knew transformation was not just smart, but inevitable.
So they founded SuccessKPI—the first and only experience analytics and action platform—to improve contact center outcomes from the agent to the CEO. They assembled an incredible team of super smart, hard-working experts to:
-
Knock down data silos
-
Make analytics easy and actionable
-
Give businesses, managers, and agents rapid access to accurate information
-
Enable the actions needed to make the difference between success or failure
Our Values
We solve problems for our customers
We care for our partners & teammates
We work hard but don’t take ourselves too seriously
We make simple things easy and complex things possible
We are creative & innovative
We value inclusivity & diversity
Our Leadership Team
Our Advisory Board
Join the team
Learn more about our open positions and start building your career at SuccessKPI.
