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Our mission is to transform customers experiences and business outcomes through insight, collaboration and action from the agent to the CEO. Let's create great things together. Join us on the path to success!

Open roles

Summer 2022 Internship

We’re currently considering candidates for intern opportunities with SuccessKPI as part of our 2022 Summer Intern Program.

SuccessKPI’s Summer Intern Program is a ten-week program that offers an unparalleled experience for rising university seniors. Approximately 10 students are hired annually across the U.S., with an ultimate goal of converting each intern into a full-time hire for the following year.  We are looking for driven, self-starters who have an entrepreneurial mindset and want to learn.

Solution Consultant

Do you have a passion for solving customer’s problems? Do you thrive in a fast-paced, competitive, team-oriented environment?  We are looking for motivated and “customer focused” Solutions Consultant to join our team

AWS Cloud Operating Engineer

Are you passionate about AWS operations and SaaS? Do you like learning new technologies and solving problems at scale? Do you thrive in a fast-paced, competitive, team-oriented environment?  SuccessKPI is seeking an AWS Cloud Operating Engineer to work in our Chantilly, VA office and remotely from India or Poland.

This position will require you to work as a part of a team operating and scaling multiple AWS deployments worldwide.  We are looking for team members that can think critically, act independently and operate with a data driven mindset while remaining focused on our large enterprise and government clients.  Do you have what it takes?

Business Development Representative

Do you have a passion for solving customer’s problems? Do you thrive in a fast-paced, competitive, team-oriented environment?  We are looking for motivated and “customer focused” entry level sales professionals to join our awesome sales team! As a SuccessKPI Business Development Representative, you will be responsible for prospecting and generating opportunities for our sales team.

Customer Success Manager

Are you looking to join one of the fastest growing analytics companies?  Do you want to get deeply immersed with our growing list of customers?  Are you ready to find new growth paths for the company?  Do you want to “roll-up-your-sleeves” when a customer needs help to drive an issue to resolution?  We are looking for a qualified Customer Success Managers (CSM) to drive adoption and customer success within a growing portfolio of top tier customer accounts. You will be asked to drive business value and successful outcomes by aligning the SuccessKPI product and services the strategic business goals and needs of our customers.

Cloud Operations Manager

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Are you an AWS operations and SaaS expert? Do you have a passion for solving customer’s problems? Do you thrive in a fast-paced, competitive, team-oriented environment? As a Director of SaaS Operations, you will provide leadership and guidance to your team to reliably and securely operate SaaS based analytical solutions for our customers. The ideal candidate must have an extensive background in running agile teams, bring deep knowledge in scaled practices for SaaS development, SaaS deployment, and SaaS operations.

This position will require you to bring out the best in people, the most in data, and to communicate effectively. Our leaders are expected to be builders of teams that can think critically, act independently and operate with a data driven mindset while remaining focused on our large enterprise and government clients.  Do you have what it takes?

Account Executive

Do you have a passion for solving customer’s problems and creating solutions? Do you thrive in a fast-paced, competitive, team-oriented environment?   We are looking for motivated and “customer focused” sales professionals to join our awesome sales team! As a SuccessKPI Account Executive, you will be responsible for generating opportunities, building lifelong customer relationships, driving revenue growth and contributing to our dynamic growth culture.

Associate Analytics Consultant

SuccessKPI is looking for a self-driven individual with a proactive mentality that has a passion for helping organizations solve complex business and technology problems. We are seeking professionals interested in developing skills in the consulting, presales, and customer success areas. The associate consultant will interact with internal senior leadership and quickly ramp up to interact with customers and prospects.  Are you unsure if you have what it takes?  Are you smart and driven to succeed?  Interested in learning new technology?   Do you like working with numbers and analytics?  You will succeed here!

Speech Analyst

As a Speech Analyst you will be passionate about applying analytics and linguistics to help our customers increase the effectiveness of their Contact Center functions. You will work with customers across multiple industries and become familiar with the most popular terms expressed by their customers.

Cloud Operations Director

Are you an AWS operations and SaaS expert? Do you have a passion for solving customer’s problems? Do you thrive in a fast-paced, competitive, team-oriented environment? As a Director of SaaS Operations, you will provide leadership and guidance to your team to reliably and securely operate SaaS based analytical solutions for our customers. The ideal candidate must have an extensive background in running agile teams, bring deep knowledge in scaled practices for SaaS development, SaaS deployment, and SaaS operations.

This position will require you to bring out the best in people, the most in data, and to communicate effectively. Our leaders are expected to be builders of teams that can think critically, act independently and operate with a data driven mindset while remaining focused on our large enterprise and government clients.  Do you have what it takes?

Senior Product Manager

Do you thrive in a fast-paced, competitive, team-oriented environment? Do you have a passion for solving customer’s problems? This position will require you to bring out the best in people, the most in data, and to communicate effectively. Our leaders are expected to be builders of teams that can think critically, act independently and operate with a data driven mindset while remaining focused on our large enterprise and government clients. Do you have what it takes?