News & Press

See the latest SuccessKPI announcements and awards.

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News SuccessKPI and DATAMARK New Partnership Improves Customer Experience

SuccessKPI, Inc., a leading, cloud-native, contact center customer experience insight and action platform provider, announced today that Datamark has joined the SuccessKPI partner ecosystem to expand support of Fortune 500 enterprise businesses in their migration to cloud contact centers.

Press Release SuccessKPI and Carahsoft Partner to Provide Modernization Solutions for Citizen Engagement Centers to the Public Sector

SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership.

Press Release SuccessKPI Insight and Action Platform Available on Genesys® AppFoundry

AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of and ability to delight customers.

Press Release SuccessKPI achieves expanded security compliance to protect data and privacy requirements for contact centers worldwide

Latest certifications further position SuccessKPI as the most secure and reliable insight and action platform serving enterprise contact centers globally.

Press Release SuccessKPI Welcomes Vice Presidents of Sales and Marketing to Accelerate Expansion Plans

SuccessKPI is pleased to announce the hiring of David McAbee as Vice President of Sales and Kathleen Atkins as Vice President of Marketing.

Press Release SuccessKPI Joins Talkdesk AppConnect Marketplace

SuccessKPI announces the launch of its ‘all-in-one’ cloud analytics insight and action platform on Talkdesk® AppConnect™

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