SuccessKPI, Inc., a leading, cloud-native, contact center customer experience insight and action platform provider, announced today that Datamark has joined the SuccessKPI partner ecosystem to expand support of Fortune 500 enterprise businesses in their migration to cloud contact centers.

SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership.

AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of and ability to delight customers.

Latest certifications further position SuccessKPI as the most secure and reliable insight and action platform serving enterprise contact centers globally.

SuccessKPI is pleased to announce the hiring of David McAbee as Vice President of Sales and Kathleen Atkins as Vice President of Marketing.

SuccessKPI announces the launch of its ‘all-in-one’ cloud analytics insight and action platform on Talkdesk® AppConnect™