Customer Stories
Stories of Success
Businesses across every size and industry trust SuccessKPI to improve their CX.
State Collection Service Gains Critical Visibility into the Business
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Edcor Launches Advanced Analytics in < 40-Hours
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BYL Leverages Automated QM for Compliance and CX Results
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Maximus Saves 30% QM Costs for CDC
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Banner Health Achieves Migration Success
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Grupo Multi Delivers Personalized Experience at Scale
See the storySuccessKPI enables us to achieve extraordinary levels of transcription accuracy. Their machine learning and automation tools allow us to deploy applications and POCs in a fraction of the time required by previous platforms.
Measure Success
10%
Automation
25%
Agent churn
10%
Transfers
10%
NPS
Featured at AWS Re:Invent
“The CDC worked with Maximus and AWS partner, SuccessKPI…to understand for instance an end-to-end view of agent effectiveness and insights into the root causes of vaccination hesitancy.” – Swami Sivasubramanian, VP of Database, Analytics and Machine Learning at Amazon Web Services (AWS)
WatchLeading Compliance and Security Certifications
Third-party assurance that SuccessKPI has implemented security best practices on your behalf.
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