Customer Stories
Customers
Stories of Success
Businesses across every size and industry trust SuccessKPI to improve their CX.
Frost & Sullivan features Command Center Success
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OP360 Raises the Bar for Agent Performance
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Grupo Multi Transforms CX with QA
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Fireside Chat with Grant Riewe, CTO at Vibrant Emotional Health
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Maximus Saves 30% QM Costs for CDC
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State Collection Service Gains Critical Visibility into the Business
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BYL Leverages Auto-QM for Compliance and CX Results
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Alegeus Transforms Contact Center Reporting
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Edcor Launches Advanced Analytics in < 40-Hours
See the story“Training effectiveness has jumped 80%, making quality monitoring our strongest development lever.”
Camila Nascimento, Gerente de TI e Processos, Grupo Multi
Measure Success
10%
Automation
25%
Agent churn
10%
Transfers
10%
NPS
Our Speakers
