Customer Stories

Customers

Stories of Success

Businesses across every size and industry trust SuccessKPI to improve their CX.

SuccessKPI Customers

SuccessKPI enables us to achieve extraordinary levels of transcription accuracy. Their machine learning and automation tools allow us to deploy applications and POCs in a fraction of the time required by previous platforms.

Comunikime

Measure Success

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10%

Automation

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25%

Agent churn

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10%

Transfers

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10%

NPS

Featured at AWS ReInvent

Featured at AWS Re:Invent

“The CDC worked with Maximus and AWS partner, SuccessKPI…to understand for instance an end-to-end view of agent effectiveness and insights into the root causes of vaccination hesitancy.” – Swami Sivasubramanian, VP of Database, Analytics and Machine Learning at Amazon Web Services (AWS)

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Leading Compliance and Security Certifications

Third-party assurance that SuccessKPI has implemented security best practices on your behalf.

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