SuccessKPI’s AI philosophy that “the product is AI” and “AI is the product” has driven seamless AI integration in all its WEM products and is responsible for frictionless customer adoption.

SuccessKPI’s patented Playbook Builder™ cuts through the noise among other WEM providers allowing businesses to automate real-time actions (such as sending an email or SMS, invoking a fraud identification routine, or sending a conversation to the evaluation workspace) based on data, to improve business outcomes.

Frost & Sullivan observed that the advancements of AI to the SuccessKPI WEM platform have been a significant driver with 90% average year-over-year revenue growth in the last three years.