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SuccessKPI Launches Ecosystem to Deliver Increased Customer Value

CHANTILLY, VaMay 11, 2022 /PRNewswire/ --  SuccessKPI, Inc.,, a leading cloud-native Contact Center Customer Experience Insight and Action Platform provider, announced its Global Contact Center Ecosystem Program for CCaaS vendors and system integrators to help them to deliver more rapid and measurable improvements to customer experiences.

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SuccessKPI Welcomes Vice Presidents of Sales and Marketing to Accelerate Expansion Plans

CHANTILLY, Va. April 6, 2022 /PRNewswire/ - SuccessKPI, Inc., a SaaS Contact Center Insight and Action Platform provider, is pleased to announce the hiring of two new vice presidents. David McAbee as Vice President of Sales and Kathleen Atkins as Vice President of Marketing.

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Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

FAIRFAX COUNTY, Va., Jan. 13, 2022 - SuccessKPI, Inc., a high-growth SaaS Experience Analytics platform that provides Insight and Action to enterprise contact centers, announced a $33 million strategic investment from Banneker Partners.

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SuccessKPI Achieves AWS Machine Learning Competency Status in Applied AI

CHANTILLY, VA, March 23, 2021 - SuccessKPI Inc., a leading global SaaS analytics platform for contact center intelligence (CCI), announced today that it has achieved Amazon Web Services (AWS) Machine Learning Competency status in the new Applied Artificial Intelligence (Applied AI) category. This designation recognizes that SuccessKPI has demonstrated deep experience and proven customer success building AI-powered solutions on AWS.

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SuccessKPI Awarded Certifications in PCI DSS, SOC2, HIPAA

CHANTILLY, VA, March 2, 2021 - SuccessKPI Inc., a leading, global SaaS analytics platform for contact center intelligence (CCI), is proud to announce the renewal and completion of PCI DSS Level 1, SOC 2 Type 2 and HIPAA compliance certifications. SuccessKPI policies and procedures meet the highest and most specific industry benchmarks and are audited and certified annually in accordance with leading security and operation performance standards.

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SuccessKPI Announces Executive Leadership Team Appointments and the Formation of the SuccessKPI Advisory Board

CHANTILLY, VA, February 23, 2021 - SuccessKPI Inc., a leading, global SaaS analytics platform for contact centers, announced today a series of executive appointments to the leadership team and the launch of the SuccessKPI Advisory Board.

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