SuccessKPI Launches Ecosystem To Deliver Increased Customer Value
AI-driven Customer Experience Contact Center leader helps partners drive greater business and customer value, faster, with a new global ecosystem program
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SuccessKPI Joins Talkdesk AppConnect Marketplace
SuccessKPI, Inc., an insight and action platform provider, today announced the launch of its ‘all-in-one’ cloud analytics insight and action platform on Talkdesk® AppConnect™
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SuccessKPI Achieves FedRAMP Authorization
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced that they have achieved FedRAMP authorization at a moderate impact level through the Joint Authorization Board (JAB).
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SuccessKPI achieves expanded security compliance
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced the completion of ISO 27001, GDPR, CCPA, and LGPD in addition to previously achieved SOC 2 Type II, HIPAA, and PCI DSS Level
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96 LEADERS IN SALES AND MARKETING TECHNOLOGY
PHILADELPHIA, PA—July 26, 2022—Today, the Business Intelligence Group announced the winners in the 2022 Sales and Marketing Technology Awards program, also known as “The Sammys.”
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SuccessKPI and LiveVox Partner to Lead Next Generation CX for Contact Centres
SuccessKPI, a cloud-native contact centre customer experience insight and action platform provider, announced a partnership with LiveVox, a leading cloud-based provider of customer service and digital engagement tools.
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SuccessKPI and LiveVox Partner to Lead Next Generation CX for Contact Centers
LiveVox customers enabled with SuccessKPI realize immediate time to value with out-of-the-box integrations.
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AWS contact center AI services expand to Salesforce, Avaya
Cloud contact center vendors that compete with Amazon Connect for customers will push AWS AI-powered intelligent search, speech recognition and language processing services.
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AWS Goes Big with Contact Center Intelligence
We are two weeks into 2021, and Amazon Web Services has wasted no time in making a splash in the contact center industry.
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