SuccessKPI Unveils GenAI Portfolio & Roadmap
SuccessKPI Inc., an enterprise AI Analytics & Automation company, has unveiled its Artificial Intelligence (AI) Capabilities portfolio and AI roadmap for future development.
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SuccessKPI names Don Keane as Chief Marketing Officer
SuccessKPI, Inc., a SaaS Contact Center Insight and Action Platform provider, has appointed Don Keane as Chief Marketing Officer.
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Global Survey: US, UK Companies Among Leaders in Cloud Contact Center Results but Lag in Technology Optimization
US businesses are ranked among both the best and worst in the world in an important application of cloud technology, according to a recent study by Forrester Consulting, commissioned by SuccessKPI.
Read MoreSuccessKPI Joins the Zoom ISV Exchange Program to Form Strategic Partnership
SuccessKPI, Inc., a leading, cloud-native contact center customer experience insight and action platform provider, announced today their solution is available within Zoom’s ISV Exchange Program.
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SuccessKPI leads in Workforce Optimization Solutions Radar Report
Frost & Sullivan selects SuccessKPI as a leading “Company to Action” for innovation and growth in workforce optimization.
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SuccessKPI and DATAMARK New Partnership Improves Customer Experience
SuccessKPI, Inc., a leading, cloud-native, contact center customer experience insight and action platform provider, announced today that Datamark has joined the SuccessKPI partner ecosystem to expand support of Fortune 500 enterprise businesses in their migration to cloud contact centers.
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SuccessKPI Named a “Leader” in Frost & Sullivan Workforce Optimization Solutions (WFO) Radar Report 2023
Frost & Sullivan selects SuccessKPI as a leading “Company to Action” for innovation and growth in workforce optimization.
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SuccessKPI and Carahsoft Partner to Provide Modernization Solutions for Citizen Engagement Centers to the Public Sector
SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action provider, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership.
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SuccessKPI and LiveVox Announce Partnership
Experience analytics vendor SuccessKPI has integrated with cloud provider LiveVox to give its customers access to SuccessKPI’s analytics platform.
Read MoreAwards & Recognitions
