SuccessKPI Announces Success Summit
The invite-only virtual customer event, Success Summit aims to celebrate customers, inspire innovation and share key platform releases.
SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced the launch of its invite-only virtual customer event, Success Summit to celebrate customers, inspire innovation and share key platform releases.
The inaugural summit will take place on International Women’s Day, Wednesday, March 8, 2023, 12–1:30 p.m. ET. The exclusive virtual event features an all-women lineup for this Women’s Day edition focused on empowered CX:
- Welcome Message with Kathleen Atkins, VP Marketing at SuccessKPI
- Opening: The Future of CX with Dana Alvarenga, VP Customer Experience at SlapFive
- Keynote: Transforming Citizen and Agent Experience with Michelle Paiz, VP of Citizen Engagement at Maximus and Erin Stewart, Senior Director of Enterprise Sales at SuccessKPI
- Real-time Agent Empower Demo with Maddie Rennyson, Solutions Consultant, SuccessKPI
“Our ‘Empowered CX’ lineup is jam-packed with insights from an impressive panel of CX leaders,” said Kathleen Atkins, VP Marketing of SuccessKPI, “and International Women’s Day couldn’t be more fitting for kickstarting this event series.”
Interested in joining this exclusive event series? Join the waitlist for our next event.
“This event series further delivers on SuccessKPI’s mission to provide insight, collaboration, and actionable solutions for our customers, partners, and community”
SuccessKPI is a cloud-native workforce engagement management (WEM) platform that is revolutionizing how contact centers can utilize artificial intelligence and data automation to improve business outcomes and transform customer experiences. SuccessKPI is trusted by some of the world’s largest government, BPO, financial, healthcare and technology contact centers in the United States, Europe and Latin America. With over 180 integrations and recognition as a leader in Frost & Sullivan’s 2024 and 2025 WEM Frost Radar™ and CRM Magazine’s 2024 Industry Leader Awards, SuccessKPI continues to set the standard for AI-driven contact center optimization solutions.
Contact: press@successkpi.com




