News

SuccessKPI Announces Success Summit

The invite-only virtual customer event, Success Summit aims to celebrate customers, inspire innovation and share key platform releases.

Fairfax County, VA February 28,2023

SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, today announced the launch of its invite-only virtual customer event, Success Summit to celebrate customers, inspire innovation and share key platform releases.

The inaugural summit will take place on International Women’s Day, Wednesday, March 8, 2023, 12–1:30 p.m. ET. The exclusive virtual event features an all-women lineup for this Women’s Day edition focused on empowered CX:

  • Welcome Message with Kathleen Atkins, VP Marketing at SuccessKPI
  • Opening: The Future of CX with Dana Alvarenga, VP Customer Experience at SlapFive 
  • Keynote: Transforming Citizen and Agent Experience with Michelle Paiz, VP of Citizen Engagement at Maximus and Erin Stewart, Senior Director of Enterprise Sales at SuccessKPI 
  • Real-time Agent Empower Demo with Maddie Rennyson, Solutions Consultant, SuccessKPI

Dana Alvarenga

Maddie Rennyson

 

 

 

 

“Our ‘Empowered CX’ lineup is jam-packed with insights from an impressive panel of CX leaders,” said Kathleen Atkins, VP Marketing of SuccessKPI, “and International Women’s Day couldn’t be more fitting for kickstarting this event series.”

Interested in joining this exclusive event series? Join the waitlist for our next event.

“This event series further delivers on SuccessKPI’s mission to provide insight, collaboration, and actionable solutions for our customers, partners, and community”

Dave Rennyson, CEO of SuccessKPI
About SuccessKPI

SuccessKPI is a revolutionary enterprise AI Analytics & Automation company enabling contact centers to utilize artificial intelligence and automation to improve business outcomes and transform customer experiences. SuccessKPI’s insight and action platform removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. We are trusted by some of the world’s largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America. Learn more at www.successkpi.com.