QKS Group names SuccessKPI a SPARK Leader and an Emerging Innovator in workforce engagement management.
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SuccessKPI, VP of Sales and Channel
Maximus, VP of Citizen Engagement
Government agencies: see how SuccessKPI and Carahsoft work together to transform and modernize agency contact centers.
In this on-demand webinar, SuccessKPI VP of Sales and Channel Emil Modugno and Maximus VP of Citizen Engagement Michelle Paiz discuss spearheading government modernization with AI-powered, advanced data analytics to improve the citizen and employee experience.
A live look at workforce management (WFM): forecasting, scheduling, and adherence tracking on the…
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Take the Guesswork out of QA. A live look at how to use built-in…
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Why 88% of organizations report improved agent satisfaction from AI—and how to replicate it
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