SuccessKPI releases insights from a major market survey on the future of hybrid work in UK contact centers
A major market survey indicates that the majority of UK businesses are still ill-equipped for a hybrid working future, according to a new survey. UK businesses are firmly committed to a flexible working future but the majority are still in the planning stage of their hybrid working projects according to a new industry survey of…
Read MoreSuccessKPI achieves expanded security compliance to protect data and privacy requirements for contact centers worldwide
Latest certifications further position SuccessKPI as the most secure and reliable insight and action platform serving enterprise contact centers globally. CHANTILLY, Va. , Aug. 30, 2022 /PRNewswire/ — SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced the completion of ISO 27001, GDPR, CCPA, and LGPD in addition to previously…
Read MoreA Collaborative Approach to the SuccessKPI Channel Partnership
This week, we announced the launch of our new Global Partner Program at SuccessKPI and the leadership appointment of Director and Head of Channels, Emil Modugno. Prior to SuccessKPI, Modugno designed, led, and grew go-to-market channel partnerships and programs to over 75 in less than two years at Zoom Video Communications. As the market demand…
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