Kathleen Atkins

 

Kathleen Atkins joins as SuccessKPI's first Vice President of Marketing responsible for go-to-market strategy, corporate marketing, growth and channel marketing, public and analyst relations globally. Recently, she served as Director of Corporate Marketing at Digital Realty, the world's largest global provider of cloud- and carrier-neutral data center, colocation, and interconnection solutions. Before Digital Realty, Kathleen led marketing and customer success for Akoonu.

SuccessKPI releases insights from a major market survey on the future of hybrid work in UK contact centers

By Kathleen Atkins / January 31, 2023

A major market survey indicates that the majority of UK businesses are still ill-equipped for a hybrid working future, according to a new survey. UK businesses are firmly committed to a flexible working future but the majority are still in the planning stage of their hybrid working projects according to a new industry survey of…

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SuccessKPI achieves expanded security compliance to protect data and privacy requirements for contact centers worldwide

By Kathleen Atkins / August 31, 2022

Latest certifications further position SuccessKPI as the most secure and reliable insight and action platform serving enterprise contact centers globally. CHANTILLY, Va. , Aug. 30, 2022 /PRNewswire/ — SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced the completion of ISO 27001, GDPR, CCPA, and LGPD in addition to previously…

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Smiling partners shaking hands

A Collaborative Approach to the SuccessKPI Channel Partnership

By Kathleen Atkins / May 11, 2022

This week, we announced the launch of our new Global Partner Program at SuccessKPI and the leadership appointment of Director and Head of Channels, Emil Modugno. Prior to SuccessKPI, Modugno designed, led, and grew go-to-market channel partnerships and programs to over 75 in less than two years at Zoom Video Communications. As the market demand…

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